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　　In the context of improving the quality of customer support a new training room – an assembly workshop - was built in the main ZKL building in Brno. Its purpose is to inform customers, primarily in technical and service positions, on the principles of correct mounting and dismounting of bearings. Improper installation procedure and the use of inadequate assembly tools may cause irreversible damage to the bearing already during the assembly, which consequently leads to premature bearing failure during the operation, and thus also to unplanned additional costs associated with the downtime of the machine and replacement of the bearing with a new one.

　　Static evaluation of premature bearing failure indicates that 14% of the bearings do not reach their calculated life and fails prematurely due to a damage of bearings during the assembly. Training of service and technical workers in proper mounting and dismounting of bearings is therefore very important.

　　轴承正确安装与拆卸的培训

　　为提升客户服务质量，ZKL集团在布尔诺工厂，新建了培训室—装配车间。其目的主要是从技术和服务角度告知客户，关于正确安装和拆卸轴承原则的重要性。在轴承安装过程中，安装程序不当以及使用不当的装配工具都可能对轴承造成不可逆的损坏，从而导致轴承在运作中过早损伤，也会产生由于机器停工检修、更换轴承产生的额外费用。

　　故障轴承的静态评估表明，14%的轴承没有达到其计算寿命，原因主要是由于轴承在装配过程中的损坏。因此，轴承正确安装和拆卸的培训对技术服务人员至关重要。